How To Fix iMessage and FaceTime Not working

How To Fix iMessage and FaceTime Not working – How to fix iMessage and FaceTime waiting for activation, if you are getting this message “Waiting for activation…” and after a while users get this message “Activation unsuccessful” and also this issue occurs with Facetime.

How To Fix iMessage and FaceTime Not working

How To Fix iMessage and FaceTime Not working

How To Fix iMessage and FaceTime Not working

How To Fix iMessage and FaceTime Not working

Step 1: Make sure that you are using a valid Apple ID. (Try different Apple ID account )

Step 2: Make sure that you are running a good WiFi connection or cellular (3G connection)

Step 3: Make sure that your date, time, and time zone are correctly set.

Step 4: Turn iMessage off and then Turn on again in Go Settings –> Messages.

How To Fix iMessage and FaceTime Not working

Step 5: Open iMessage, under the message settings, a popup message will appear saying “your carrier may charge for SMS messages then selectcancel”. iMessage activates itself after you have clicked cancel. But this would not fully activate itself. Instead, you activated iMessage via e-mail, so you can only send messages with your e-mail address.

Step 6: Try restarting your device. Switch it off then On again.

Step 7: Turn off iMessage and FaceTime. Go to Settings –> Phone. Check if your number is reflected in “My Number” and restart your device.

Step 8: Settings –> General –> Restrictions –> Accounts and make sure that you selected “Allow Changes” and enable the FaceTime to work.

Step 9: Reset your network settings check our tutorial here

I think after doing the above steps the issue will be fixed, if it doesn’t contact us.

54 Answers + Add Your Answer

  1. Aman pawar says:

    work like charm …………greetings from india.

    • Parag says:

      Hi Aman

      What config of iPhone are you using. I have iPhone 4/iOS 5.1.1/BB 4/10.01 and using Gevey SIM. I am not able to use iMessages and FaceTime. I am only able to send iMessages to myself but not to any other number. How did you manage to do the 5th step from above as I don’t get any pop-up on any screen.

      • Nate says:

        same here… except iphone 4s w/o gevey. Everyone says to use SAM from cydia, but that does not work. i need help as i regularly use facetime, but not since jailbreaking! :(

        • Lojo says:

          Same story here,

          I have an iPhone 3GS, downgraded the baseband to 5.1.1 to get my jailbroken 6.1 installation to hactivate and recognize my sim.

          No luck with iMessage after trying all the tips

  2. Jose says:

    Tried every step, but it didn’t work :( iphone 4s 5.1.1 (9B206)
    Any other suggestion?
    Thanks

  3. Nishtha says:

    M using iTouch 4g, iOS6
    But non of these suggestions helped..

  4. Trish says:

    I tried this and didn’t work

  5. Mike J says:

    Still can not get imessage to work on my 4s running os 6. It worked fine until my map froze. I rebooted and tried all suggestions for network, time, dns, phone numbers and resets. Nothing worked.

  6. Andy L says:

    I’ve tried all the above for my new iPhone 5 and still cannot get iMessage or Facetime to activate. I confirmed I’m using a valid appleID/password via separate computer and web browser.

    Any ideas?

  7. Ahmed says:

    I have made the steps and still not working on my i pad3

  8. John says:

    Wow. This is bull shit.

  9. you su(k says:

    This crap does not work…

  10. thanks says:

    works for me

  11. Anne says:

    Hi, I have tried all the above steps and more as well…but my iphone 5 still won’t activate imessages. Any ideas beside what is already listed?

  12. A says:

    Hey guyz,
    I was also facing the same problem… Just call up apple telephonic support of your country irrespective from where you have purchased the phone. (All iPhone 5 are under telephonic support right now)

    Mention them that the iMessage and Facetime is not working on your phone.
    They will ask you do to the hard reset first but still the activation will not work.

    Use the same case ID, call them back again and then they will contact their IT Support team to update manually on their server. This will take around 48 working hours after that again you need to do the hard re-set.

    Once done… your iMessage, FaceTime will get activated…. :-)

  13. Zoe says:

    Hey u have just spent the last hour trying to get my iMessage to work after losing signal. I tried this over and over again and it didn’t work. Now this night just be a blonde moment on my behalf but I didn’t “restart” my phone I was swiping the slider to turn it off. When in actual fact I should of kept my finger on the power button and home. And guess what ?? My imesssge works !!!! After doing all this too if course ! Hope it helps.

  14. Shurwin says:

    having problem activating facetime over phone number on iphone 4s 6.0.1 please help

  15. PKHG says:

    Berichten = message, I think, only obeys Sri, (Ipad 2 ios6)
    All suggested steps done but do not help
    A month ago or so, no problem, the direct send worked as it should ;-)

    Better help needed …

  16. Sudeept says:

    I have tried everything but I cant get iMessage to work with my phone number. Tried it previously with 3GS and now with 5. With email it works fine. Apple cant figure this out themselves. I have tried it on Mountain Lion too and I cant get it working using a phone number. Same problem with facetime. Any suggestions feel free to reply.

  17. deanna says:

    i have a ipohne 4s ios 6.0.1 and my facetime wont connect and i was wondering if anyone else is having this problem
    i have tryd all the steps and it still wont work…

  18. Mark says:

    Changing time zone worked for me – more difficult than it should be, apple should let us know via the UI

  19. Ali Yang says:

    Problem fixed! What you need to do is go to Settings > FaceTime > Apple ID: *** > View Account. After you have sign in, FaceTime should be working!

  20. Ashley says:

    I have a 4S and my iMessage and Facetime wont activate, and won’t use my phone number, with email it works but I don’t want to use my email address. I’ve tried some suggestions I was just wondering how people have fixed this problem!

  21. MLeRoc says:

    Same probs here, imessage and face time wont work on iphone 4 and ios 6.01 still i have filled in my apple id correct and my phone number prepaid) but still not working it tries to connects but fails…what to do? plz anyone?

  22. onehead says:

    Thanks for providing so many solutions to try.
    Surprisingly, my case – iphone 4s with iOS 5.1 can now work fine with imessage and facetime when I check the date and time setting just to find out that it was not ‘automatically set’
    so i turned on the ‘set automatically’ and it works perfectly fine now :)
    thanks a million again!

  23. dslfreak says:

    A great tip to add, is sometimes downloading something from the appstore seems to fix it, think it has something to do with verifying the account

    • shannara says:

      tried everything and this is what finally did the trick!! downloaded something from app store and it was activated within 24hours!!! thank you!

  24. momo says:

    WORKSSSS………..YESSS

  25. christopher arnold says:

    i have tried rebooting my iphone twice but i stiil cannot activate my facetime or imessage

  26. tanman says:

    im on an ipad 3 with 6.1 evasion JB.

    my imessage app opens but it doesnt display any messages or anything. i do receive messages from NC but i cant see them on the app. and i can send pics via Pic->share>contact. and they will respond but my message app wont work.

  27. Muhammad Ali Shah says:

    My iMessage Slider keeps going back to Off, ive done everything! Still no Help!! It was working perfectly fine until last night. My phone is locked but it was still active and working but now it isnt. HELP PLEASE

    • Frank says:

      I have the same problem but my imessage cant be turn on it keeps turning back even after the fresh restore.. My ios is 6.1.2 iphone 4, since my iphone was originally from uk and now im using it here in philippines i hacktivated it and used SAM to fix the notification and it works but Since my bb 4.12.02 cant be unlock, im using GMATE+.. My facetime works perfectly can someone help us to try to fix pur problem? Thanks in advance

  28. Emily says:

    Hi!
    I tried all the steps but my FaceTime and iMessage says “enter Apple ID” and I put in my apple I’d info and it goes right back to the enter apple ID screen. Mine in an iPad and on my iPad and my FaceTime and iMessage isn’t working anymore but before it was working perfectly

  29. Teri says:

    It work! Maybe u guy not following the instruction precisely. When he/she meant by restarting ur phone. Don’t wait. After u do the setting ignore if it going to work or not. After set up turn phone off. When on again, it automatically try to active n it does work lol I’m happy. Just tried it and I have iMessage back. Thanks to whomever this may concern. Thanks for sharing.

  30. mansiener says:

    i have Sprint iPhone 4S (iOS 6.1.3, which cannot be jailbroken), using T-Mobile with a GPP sim.

    iMessage and FaceTime work with my email address, but I can’t get them to activate and use with my phone number.

    on my account activity i noticed that my phone already sent 10 international texts automatically (+44…)

    several methods are reported above. i don’t want to rack up more charges with trial and error.

    can someone please tell me a definitive way in which they were able to successfully activate iMessage and FaceTime?

    • hella says:

      I have a sprint iPhone 4S, unlocked to AT&T using GPP sim. First, i also could not activate the facetime and imessage. I try many time, just turn on/off the imessage/facetime. It suddenly worked perfect now.

  31. Lydia says:

    I’m having the same problem with my imessage and facetime.. and i keep getting the international text message also… Hope someone has a solution!.. My phone is a 4s and jailbroken from Verizon to At&t

  32. Marc says:

    So i did everything and it still wont work…what should i do?

  33. Junior says:

    Not sure exactly which tweak removal did the trick, but I removed “Mail More Photos”,
    “Any Attach”, and “Mail Enhancher”. Now my MMS through iMessage is working.

  34. Mohammedabbas Jessa says:

    Hello

    i have an iPhone 5 version 6.1.3. i tried all this steps for iMessage and FaceTime to work but it dint, please can you assist me to solve this issue

    Thanks

  35. SA says:

    My phone was jailbroken, and I have never been able to send mms. After searching and trying many things to try and get imessage to work, everything has failed. I was told that I can not link my phone to itunes or do a software update otherwise my phone will go back to what it was before the jailbreak. What details do you need to know to help me?

    • hella says:

      Hi, what phone do you have? I suggest not jailbreaking phone because it slow down your phone. Unlocking using Gpp sim seems better.

  36. Shaheer says:

    I tried all the above things and it worked for me at last. What i understand is , you have to make sure two things
    1. Be signed in with your apple ID
    2. In the date and time settings , set auto update and correct time zone. Done! Now again try to activate face time or imessage and it works.

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  43. Divya says:

    Hi my name is Divya I have a iPod 5 and on iMessage it said to put in your password and I did and then it said to check your wi if and is said you can not do this check wi if

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